These terms and conditions (the “Terms and Conditions”) govern the use of www.caninecaregivers.com.au (the “site”). This site is owned and operated by The Bondi Behaviourist Pty Ltd & The Dog Brigade Pty Ltd respectively. This site is a online courses and membership site.
By using this site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our site is the property of www.caninecaregivers.com and the site’s creators. This includes, but is not limited to images, text, logos, documents, recordings of live webinars, courses and chat rooms, downloadable files and anything that contributes to the composition of our site. The Online Dog Trainers reserve the right to record all images, text, logos, documents, recordings downloadable files and anything that contributes to the composition of our site into other online formats and social media content for all manners deemed suitable by The Online Dog Trainers.
Age Restrictions
The minimum age to use our site is 18 years old. By using this site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.
User Contributions
Users may post the following information on our site:
Photos; Videos; and Public comments.
By posting publicly on our site, you agree not to act illegally or violate these Terms and Conditions.
Accounts
When you create an account on our site, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our site illegally or if you violate these Terms and Conditions.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our site.
The following goods are available on our site:
Online Courses;
Digital Templates; Annual and Monthly Memberships.
The following services are available on our site:
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
User Goods and Services
Our site allows users to sell goods and services. We do not assume any responsibility for the goods and services users sell on our site. We cannot guarantee the quality or accuracy of any goods and services sold by users on our site. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our site.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
When a subscription is created using a discount code, you will be automatically billed at the end of the code offering for the membership type that you subscribed for. This transaction is non refundable. If you do not wish to be billed at the end of your discounted code offering cancel your subscription before the code offer ends.
Once subscribed to our membership group, you may automatically be subscribed to our email marketing lists. You may unsubscribe from this at any point at your own discretion.
To cancel your subscription, please head to your name at the top right hand side of your page, select 'My Account' then select 'Billing' and follow the prompts from there to cancel your account. You may cancel your subscription within your account at any time.
Payments
We accept the following payment methods on our site:
Credit Card.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Refunds
Refunds for Goods
All goods sold on our site are non-refundable.
Refunds for Services
We do not offer refunds.
Consumer Protection Law
Where the Australian Consumer Law, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Bondi Behaviourist Pty Ltd/The Dog Brigade Pty Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the site.
Indemnity
Except where prohibited by law, by using this site you indemnify and hold harmless Bondi Behaviourist Pty Ltd/The Dog Brigade Pty Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of NSW, Australia.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable
laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our site and the way we expect users to behave on our site. We will notify users by email of changes to these Terms and Conditions or post a notice on our site.
Online Consultations
Payment for consultations are to be paid in full upon booking the consultation.
Should the client receive an invoice for any outstanding services, the invoice is to be paid in full on the day of the consultation.
Cancellations made by the client within 24 hours will charged the full amount of the consultation unless specified by The Online Dog Trainers.
Cancellations made by The Online Dog Trainers will be refunded in full.
There are no refunds available on the consultation once the consultation has begun and thereafter.
Disclaimer
The Online Dog Trainers accepts no responsibility for and exclude all liability in connection with personal Injury, Loss, Theft, Injury to Animals howsoever caused during the provision of Training lessons.
It is the responsibility of the owner of the dog to ensure the health of the dog is verified by a veterinarian, to ensure there are no underlying health issues, before a behavioural program is undertaken.
Use of the information and advice given in connection to the above services is at your own risk. We do not accept any liability for the use of information and advice given in connection with the above services including but not limited to any errors, inaccuracies, omissions, misleading or defamatory statements.
Whilst we hope you find the information and guidance given interesting and informative, the contents are for general information only.
We believe the contents to be true and accurate as at the date of each training course but can give no assurances or warranty regarding the accuracy, currency or applicability of any of the contents in relation to specific situations and particular circumstances.
The Online Dog Trainers does not want to receive confidential or proprietary information from you. Any material, information or other communication you may transmit other than your personal information will be considered non-confidential and non-proprietary. The Online Dog Trainers and its designers will be free to copy, disclose, distribute, incorporate or otherwise use the communications in all data, images, sounds, text and other things embodied therein for any and all non-commercial purposes.
The Online Dog Trainers may also make improvements and/or changes in the products and/or services and programs described at any time without notice.
The Online Dog Trainers seeks to ensure that the information published on its web site is up to date and accurate. However, the information on the website does not constitute legal or professional advice and The Online Dog Trainers cannot accept any liability for actions arising from its use.
The Online Dog Trainers cannot be held responsible for the contents of any pages referenced by an external link.
You are solely responsible for evaluating any goods or services offered by third parties via the Website or on the Internet.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
You can also contact us through the feedback form available on our site.
Effective Date: 1st day of February, 2022
Members Code of Conduct
Privacy & Confidentiality
All members must be considerate of other members privacy by ensuring no information shared here is screenshot, shared or otherwise published without a members consent.
Group Zooms are recorded. These may not be shared outside of the group. Confidentiality is a must.
Conduct Towards Members
Absolutely no bullying or targeting of members via social media or otherwise or we reserve the right to remove you from the website and the membership group. We expect a high level of professionalism within the organisation to ensure that members feel safe. Please contact us directly if you are not feeling safe or are experiencing challenges with other members.
Interactions with members when not using the membership website is at your own discretion. www.theonlinedogtrainers.com cannot be held responsible or police these interactions.
Methods of Training/Working With Animals
www.theonlinedogtrainers.com is for pet professionals and pet owners committed to using force-free, positive reinforcement based methods but we are not a licensing body nor are we able to track or respond to complaints about member conduct outside of the membership group.